Butler Franklin Customer Care SMS Terms and Conditions

Last updated: August 23, 2026

Program and sender

The Butler Franklin Customer Care SMS program is operated by Butler Franklin Bail Bonds LLC, Ohio license 1705414. These Terms apply only to text messages sent under this program.

This is a nonmarketing program. It provides informational and customer-care messages about a bail bond inquiry or application, including intake follow-ups, appointment reminders, paperwork and status updates, and service notifications.

How to enroll

The initial enrollment method is the optional checkbox on the Butler Franklin SMS consent or contact form at PayBail.co. The checkbox is unchecked by default.

You enroll only when you:

enter your information in that form;
check the separate SMS consent box; and
submit the form.

Giving us a telephone number in a callback request, bail application, payment process, email, telephone call, or another form does not enroll that number in recurring text messages. Submitting the separate Captira application is not SMS consent.

Consent is not a condition of purchase, bail bond service, price, or application review. You may request service without consenting to texts.

You must be 18 or older, be the subscriber or customary user of the mobile number, and have authority to enroll it. Do not enroll another person’s number without that person’s permission.

Message frequency and charges

Message frequency varies, generally 1 to 5 messages per inquiry or active service matter. Additional messages may be sent when you request more help or an active matter requires additional customer-care communication.

Message and data rates may apply. Butler Franklin does not charge a separate fee for the SMS program. Your carrier’s plan and charges control.

Enrollment confirmation

After enrollment, we send a confirmation substantially similar to:

Butler Franklin Customer Care: You are enrolled for recurring informational texts about your inquiry or application. Message frequency varies, generally 1–5 messages per inquiry or active matter. Message and data rates may apply. Reply HELP for help or STOP to opt out.

You may revoke consent at any time. Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, or OPT OUT. We also honor other clear language showing that you no longer want text messages. You may call 513 729 2245, email info@paybail.co, or use Privacy Choices.

We do not require a particular revocation method. We honor revocation as soon as practicable and no later than 10 business days. Our operating target is immediate suppression.

We may send 1 nonpromotional confirmation substantially similar to:

Butler Franklin Customer Care: You are unsubscribed. No more program messages will be sent. Call 513 729 2245 if you need assistance.

We target sending the confirmation within 5 minutes of a recognized text opt-out. If your consent covered more than 1 message category and your request does not identify a category, we stop all text messages under this program.

After you opt out, you may re-enroll only through a new affirmative request. An earlier application, callback, or consent does not automatically re-enroll you.

Help

Reply HELP for help. The response will be substantially similar to:

Butler Franklin Customer Care: Help at https://paybail.co/contact/ or call 513 729 2245. Message frequency varies. Message and data rates may apply. Reply STOP to opt out.

You may also call 513 PAY BAIL or email info@paybail.co.

Message content and timing

Messages are limited to the subjects disclosed at enrollment. We do not use this consent for promotions, third-party marketing, lead generation, political messages, or unrelated message programs.

We generally send nonurgent customer-care messages from 8:00 a.m. to 8:00 p.m. in your local time. Because bail matters can be time-sensitive, we may send an urgent service update outside that window when you requested immediate help or the timing is reasonably necessary for your active matter.

Do not send Social Security numbers, payment-card or bank information, passwords, identification images, documents, or detailed private case information by text. Use Butler Franklin’s approved secure intake process.

Mobile privacy

We do not sell, rent, buy, or share mobile telephone information or text-message opt-in data and consent with third parties or affiliates for marketing or promotional purposes.

We disclose mobile information only to providers and carriers that help deliver and administer the requested program, prevent fraud or misuse, maintain consent and opt-out records, or comply with law. Those providers may not use it for their own marketing.

Review the Butler Franklin Privacy Policy for more information.

Number changes and carrier limitations

Tell us or opt out before transferring or changing your mobile number. We may use provider controls to identify invalid, landline, or reassigned numbers and stop messages.

Wireless carriers are not liable for delayed or undelivered messages. Delivery is subject to network availability and carrier support. Not all carriers or devices may support every message.

Changes

We may update these Terms when the program, provider, or law changes. A material expansion of message subjects requires a new consent when applicable. The “Last updated” date identifies the current version.

Contact

Butler Franklin Bail Bonds LLC
29 North D Street
Hamilton, Ohio 45013

Telephone: 513 729 2245 or 513 PAY BAIL
Email: info@paybail.co
Privacy Policy: https://paybail.co/privacy-policy/
SMS consent form: https://paybail.co/sms-consent/

Approved form disclosure

Use this disclosure immediately beside the unchecked checkbox without shortening it:

By checking this optional box, I agree to receive recurring informational and customer-care text messages from Butler Franklin Bail Bonds LLC about my bail-bond inquiry or application, including intake follow-ups, appointment reminders, paperwork and status updates, and service notifications. Message frequency varies, generally 1–5 messages per inquiry or active service matter. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase or service. View our Privacy Policy and SMS Terms and Conditions.